Testimonials

Joe Dixon was recommended to us, and we weren't disappointed!

His team listened, consulted and suggested, and quite importantly as it was our home, they were both tidy and polite. They have been brilliant and we love the new space.
Victoria Scarisbrick
Rear extension in Cramlington / Project Link
If you are looking for a builder, look no further than JD. Joe and his fab team have transformed a very dated kitchen and dining room into a large, light spacious area which has exceeded all our expectations. We could not fault the guys who were all friendly and professional and not only considered ourselves during the build, but our neighbours too. The transformation was made in exactly the time quoted and any small problems since have been dealt with quickly and efficiently. My secret spec was to have a 'party' kitchen in time for Christmas and that is exactly what I got! Thanks Joe and Team.
Mr & Mrs Graham
Boundry Gardens, Heaton
JD joinery were recommended to us by our architect. They helped transform an empty Edwardian property into a large family home. No job was too big or small and Joe and his team worked hard throughout the renovation process. I found Joes staff and contractors to be polite and friendly and for most of the time on site when expected. If Joes men can't do the work he will have a valuable contact who can. I would have no problem recommending them or getting them back for future work.
Mr and Mrs N Wilkinson
Holywell Avenue, Whitley Bay
JD recently finished a complete refurbishment of our 1950's house in Gosforth, including adding a large rear extension. We chose JD as we had seen other projects that they had undertaken and on recommendation from a friend. From the initial design stage to completion, they kept to our budget and the estimated time scale. The team were both professional and skilled .... nothing was too much trouble. We are thrilled with the result and the transformation of our home.
Richard and Sue Sinton
Gosforth
This summer Joe Dixon built an extension onto my bungalow and I found all aspects of his work to be excellent, and of course there is a reason for this... Joe choose his workforce with discretion and visited the site on a daily basis observing progress with an experienced eye, watching for the quality of workmanship and discussing salient points with both his men and with me. His workforce knew what was expected of them and there was always an air of mutual respect on the site which resulted in an excellent and quick job. Joe's good relationships extended to my local Council Planners and Building Inspectors with the required paperwork being produced accurately and on time. Finally I must say that Joe Dixon began and ended his work for me in what must have been one of the wettest, dirtiest and most disappointing summers of recent years but because he runs his business so assiduously and his customer care is exceptional, my work was finished ahead of time and I am delighted with the result. For all of the reasons cited I am very pleased indeed to have the opportunity to recommend his work without reservation.
Liane Collin
Wideopen, Newcastle upon Tyne
Joe Dixon and his team work to the highest quality finish. We have found them to be very polite, reliable and trustworthy. They have taken the stress out of our building project and made the process run as smooth as possible. We will definitely be recommending JD Joinery & Building Services to all our friends and family.
Jamie Noon
Newcastle Falcons & England Rugby Team
My wife and I are particularly delighted with our new quality built Sun Room and wish to express our appreciation to all at JD Joinery & Building Services involved in the planning and construction work. Special thanks must go to the experienced supervisor who visited the site regularly during the build phase to organise the attendance of the various skilled tradesman and materials. This task arranged on a 'Needs Must' basis suggesting the working day was planned with JIT philosophy and cost efficiencies in mind. The completed Sun Room has greatly increased our living space, this with the high level of thermal insulation materials installed, fitted double glazed Bi Fold doors, vertical radiators and A rated windows will, we are confident, provide a comfortable year round tenure with the additional benefit of allowing a seasonal panoramic view of our garden. Again we wish to thank all involved from planning to completion and would not hesitate to recommend JD Joinery and Building Services Ltd as a quality and cost competitive company.
Mr & Mrs Garrett
Gosforth Sun Room Extension
I commissioned JD Joinery to build an single floor extension to the back of my house, as the result of a competitive pitch. I was absolutely delighted with the quality and professionalism of the entire team. All of the team were smart, polite, thorough and efficient. The building work was finished to an extremely high standard and has been submitted by the Newcastle Council Building Department for a national award. The build was executed on budget and any minor adjustments to the original quote were fully explained and rationalised to my satisfaction. The whole experience was totally stress free, thanks to regular updates from Joe, who managed my expectations throughout. I have no hesitation in highly recommending JD Joinery.
Mary McGovern
Whitebridge Parkway
This is the first time myself and my wife have ever had any building work done and to be honest we were a little nervous. We needn't have been. From the quote right through to the finishing touches the service has been first class. We found the lads who were on site very friendly and pleasant and really appreciate the prompt way in which Joe dealt with any matters raised. The quality of the build is superb and I would have no hesitation in recommending JD to anyone considering having work done on their home.
Anthony Patterson
Lumley Way
We recently had large rear and dormer extensions (alongside major internal renovations) carried out by JD Joinery and Building. We selected them on the basis of their long established reputation and Joe Dixon's enthusiasm to deliver our vision, following several competitive tenders from competent building companies. With the benefit of hindsight we know that we made the right choice and are delighted with the finished product, especially the blending of the new with the old. Joe and his large team (including his sub contractors) not only demonstrated their capabilities in meeting planned requirements but also the unexpected challenges that can arise in any build. Although we were allocated a dedicated supervisor to oversee the build, Joe Dixon himself was only a phone call away and immediately addressed any matters arising during the build. His focus on, and direct attention to, customer care, is excellent. We have no hesitation whatsoever, based on our own experience, in recommending JD Joinery and Building.
Dr P and Professor P Wynarczyk
The Fairway, Brunton Park
JD Joinery built an extension over our garage, installed new windows & doors and reconfigured parts of the house. We went with JD Joinery as they were recommended to us and had seen other projects they had worked on. I found Joe Dixon, all of his employees and sub contractors all a pleasure to work with. Always professional and polite. In particular, our site manager; Duncan, was always available to answer any questions or queries. JD Joinery came in on budget and in time. We are very happy with the work and are particularly happy with the vaulted ceiling. We would recommend them to anyone looking to have work done to their house.
Mr and Mrs Lloyd
Whitebridge Park, Gosforth
We selected JD after researching a number of builders and from the initial visit by Joe to completion, we have been very happy with all the work carried out. While we were impressed with all of the team, we would particularly like to thank Derek our project manager, who was extremely attentive and responded so professionally and promptly to any queries we had. The finish and quality of our extension has made for a room we will enjoy for many years to come.
Judy Murray
Stannington / Sun Room Extension
We procured JD Joinery to carry out a loft conversion on our property. Joe Dixon, the owner, said it would take between 8 and 10 weeks, and we were keen for this to be the case to due to our baby being due in mid-October. The job was completed within this timescale and to a very high standard. Joe's staff were tidy, courteous, and handled some issues with a neighbour with great diplomacy. They were also a reasonable price, having had several quotes, and kept to it (despite some additional alterations along the way). I would not hesitate to recommend them, and have already done so to a couple of friends considering building works.
Mr & Mrs Seccombe
Brunton Park, Gosforth
Joe Dixon is a consummate professional, who clearly places the key elements of customer service, quality and efficiency at the forefront of his business. Joe came highly recommended via numerous sources, all of whom were consistent in their praise and admiration of him and his company. From the initial meeting with Joe, the project (rear kitchen/sunroom extension) developed seamlessly through the subsequent stages, helpfully augmented by his recommendations for supporting services. One of the key factors for ourselves when dealing with JD Joinery and Building Services, was the appointment of a project manager - Craig. Providing us with a single point of contact, regular update meetings and a comprehensive documented plan, we were able to discuss and see at a glance the various stages the project was progressing through, allowing us to plan our work and availability accordingly. Craig arranged and coordinated the various trades, making life extremely easy for ourselves: absolutely nothing was too much trouble. During the life of the project, we’ve had the pleasure of meeting a number of Joe’s staff and sub-contractors, all of whom were courteous, engaging, attentive, considerate and hardworking. The common characteristic evident within all of these individuals was their clear desire to deliver a high quality service to the complete satisfaction of the customer. Our neighbours have commented positively on peripheral issues such as the parking of JD vehicles (we live in a small cul-de-sac) and how tidy the street was left on a daily basis. The extension is now complete, with the house having literally been transformed. The quality of the work is utterly outstanding, attracting much praise and numerous compliments. If we were to sum-up the ‘JD experience’, we would describe it as a reassuringly high quality, professionally delivered service, with a very evident golden thread of customer focus running through the entire experience from inception to conclusion.
Gary and Jayne
We are writing to thank you for all your efforts in converting our utility room and garage to create a much used and essential sitting room, shower room and garage / utility room. The pitched roof with roof lights means I do not have to worry about re-felting my flat roof and the extra sitting room provides us with additional space which we use a lot. We are very grateful to you for all your endeavours in providing the manpower materials and firm management to complete this project promptly and with our original budget. As you know we found your tradesmen very helpful, keeping the dust and disturbance to a minimum, in return for the tea and biscuits we provided for them! We were very pleased with how the work was carried out and would like to say that your professionalism was very much appreciated. Should we carry out further work in the future we will be asking you for help again. Good luck and we wish you well for the future, thanks again.
Jan Forster and John Gillespie
Brunton Park, Gosforth
JD Joinery & Building Services did an excellent job of turning our architects plans in to a reality. They worked to minimise the disruption to us, and our neighbours, whilst our extension was being built. At the start a temporary wall was installed that enabled us to have a small kitchen to use whilst the work was being carried out, having a small baby at the time this made a huge difference to the quality of our lives for the duration of the build. JD joinery and building services not only impressed with the quality of their work, they also impressed our neighbours with their professionalism. They always turned up when they said they would, did the work they said they would do and tidied up after themselves. They met our expectations, and went beyond them in helping us meet our budget and achieve a high quality of finish. We would, and have, recommend them to our friends and family.
Mr Peace
Westbourne Ave, Gosforth
My husband and I had an extension built on the back of our house for a wet room and toilet the builder we employed to do the work left us with just a shell of an extension and we had paid all our money. I got in touch with BBC television the Cowboy Trap who took on the task of contributing to cost of the work to be finished along with a contribution from our selves we felt so lucky after all this time trying to finish the job with all our monies gone. We were told to get three estimates for the work to be done, JD Joinery and Building Services was one of our estimates. We picked Joe because of his background in bathrooms and law within building contractors. Joe was very approachable and bearing in mind that this request was at the click of a finger and all our work needed to be done on schedule and Joe had his own customers to think about but he rose to the challenge. To cut a long story short all the work was done on schedule I was allowed to pick my own tiles for the rooms but I left it to the experts. The television team were great the men Joe had working on site were very hard working and explanative and there were no excuses made they just got on and done the job at the end of all this. I have a beautiful toilet and wet room thanks to the Cowboy Trap, JD Joinery and his team. If anyone would like a reference from ourselves or would like to see Joe's work contact Joe Dixon. Once again, thanks to Joe and his team.
Carole & George Young
Kingston Park, Newcastle upon Tyne
We would like to thank Joe and his team for their care and commitment whilst building our new Passivhaus in Wensleydale. Throughout the project they have been completely reliable and dedicated. Their expertise and attention to detail was evident throughout, and we have no doubt that this was critical in reaching the high standard required for Passivhaus certification. Even more importantly, all the team were approachable, friendly, calm and professional. We had complete trust that they were aiming for the best possible build for us. We very confidently recommend JD as a competent, conscientious and skilful business who take pride in doing an excellent job. Particular thanks go to Mick, Mick, Rob, Adam and Ian who were on site daily and never once complained about our constant layman’s questions! Thank you JD!!
Richard and Helen
Hardhill House (Passivhaus new build)
Joe Dixon and his highly competent team built an extension above our garage and replaced & extended the porch. We are delighted with the quality of the work and were very happy with the professionalism and responsiveness displayed by Joe and the team from the outset. Joe is very experienced, responsive and available. He supervised a friendly and hard-working team who completed the job on time and on budget. We would happily recommend JD and will certainly use them again.
Richard & Catherine Collins
Melton Park, Gosforth
Once again Joe, massive thanks from us for the job you did at our weekend house in Adderstone Mains. To say we are delighted with the outcome is to completely down play our level of satisfaction! Your input both before and during the build regarding design, materials, timeframe, budget etc. was invaluable and the final result is more than we could possibly have wished for. You turned what was essentially a mediocre property into a 'des res' which we are absolutely thrilled with. We were so delighted with your work we entered you into the '2012 Medium Renovation Projects' category of the FMB Awards. As you know, the location of the property is massively exposed and we have subsequently suffered a few minor leaks during some of the more abysmal weather conditions. You have swiftly and decisively resolved them which underlines why I always use you in the first place! We are currently very excited to be looking to buy a plot of land in Gosforth so that you can build our dream house in 2013 or 2014. Such is the standard of our ongoing professional relationship, as always, I will not bother going elsewhere for quotes as I only want you to do the job. Can't say better than that really?!
Wendy Robson
Gosforth & Bamburgh
From start to finish we have been delighted with JD builders. They are superb at every part of the process. Every one of the highly skilled craftsmen who worked on our build showed an incredible attention to detail and a desire to make sure they completed the job exactly as we wanted it. We now have a most wonderful extension to the back of our house that looks stunning and is the room in which we now spend all of our time. Huge thanks to Joe and Duncan who showed such care and attention to us during the process and a special shout out for Dave the electrician who went above and beyond the call of duty. We cannot recommend JD builders highly enough.
Phillip and Maria
Rear Sunnroom extension in Jarrow
JD built us an amazing glass kitchen and lounge extension to the rear of an 1880's property. We had no experience of building work before but decided to have the work done through the winter on Joe's recommendation. Short of having a garden full of diggers, the construction caused us no problems and we simply moved out for a short time for the knock-through into the house. We also had a garage knocked down and a new one built. Having no experience of building, we expected problems along the way. There are less than you'd expect and, importantly, when they do crop up it gets sorted. What you don't want is various trades looking at the problem and saying it's not their problem. All that matters is sorting it out and Joe and his team are good at that. JD have some very capable and courteous tradesmen. The result is great; should've done it years ago.
Mike Hill
Forest Hall, Newcastle upon Tyne
We used JD to build an extension over the top of our garage, creating a new master bedroom and en suite bathroom. The work was completed very efficiently and to a high standard. From start to finish we were kept informed of everything that was happening by an excellent project manager. The whole team was skilled, friendly and polite. We are extremely happy with our new rooms and would strongly recommend JD to everyone.
Rory Whitehall
JD Joinery were recommended to us by the architect we had employed to carry out the work to modernise the ground floor of our home and create an extra bedroom in the loft conversion. Jo himself came out and met with us before the work to discuss the project. The tradesmen were hard-working, knowledgeable, polite & respectful. When issues arose we were able to discuss the pros and cons of the options available including any potential impact on the overall cost. We now have a re-modelled home which we are delighted with.
David
Whitley Bay loft conversion and extension
Joe is a sunny affable character who is always prompt in responding to all our concerns. He has an amazing capacity to recommend the right people (e.g. our draftsman) and coordinate his team of brickies, joiners, plasterers, electricians, plumbers, glazers, kitchen-fitters, you name it! They are all skilled craftsmen and professionals in their own right, but not only that, really friendly and conscientious, which is what's needed in a stressful building project. This is our first time doing any extension work on our home, which has been a dream come true for us. JD Joinery took away so much of the anxiety with their reliable service, all accomplished while we were living on-site. The finished product of our new kitchen, sunroom, utility space and store-room speaks volumes for the standard of building work that JD provides.
Mr & Mrs Lie
Fenham, Newcastle upon Tyne
JD have recently completed our garage and garden room project. The project involved demolishing a substantial, almost derelict garage and replacing it with a new building which was to incorporate a garage, with storage above, adjoining a garden room with vaulted ceiling and bi-fold doors to the rear. Whilst this was already a challenging project from the outset, a change of mind and subsequent major redesign, to change the garage storage space into a mezzanine space for the garden room, didn't present a problem to Joe and his team, who just took it in their stride. Joe himself is a reliable and honest chap who is always available to answer any queries, either over the phone or via his very prompt email responses (even when he's on holiday). Equally he is always happy to pay a visit, either for a quick update or to resolve any issues. He also visited the site regularly to meet with his team and monitor progress. As for the team, who were all skilled craftsmen, they were, without exception, always very professional and polite, even when being asked to redo something that we may have had second thoughts about. We should also mention Derek, the very patient project manager, who was on site every day to ensure that things went according to plan. Most of our day to day queries were dealt with by Derek, who would refer back to Joe if necessary. We are thrilled with the standard of the completed build. Joe has an excellent eye for detail and nothing is too much trouble. We would totally recommend JD and wouldn't consider using anyone else for future projects.
Mr and Mrs Atkinson
Gosforth
Now that we’re (almost) complete I wanted to write and say thank you for doing an outstanding job.  Your team has been a pleasure to work with and without exception your own staff and subcontractors have been polite, helpful and have frequently gone that ‘extra mile’ that creates truly excellent customer service.  The quality of the workmanship has been first class and we are both truly delighted with the results. Everyone who sees the extension is highly complimentary.  My neighbours mentioned how great ‘my builders’ had been and commented on how little disruption there had been throughout. I recall being impressed by your very detailed quotation (in contrast to some competitor’s ‘finger in the air’ estimates) and am pleased to say that other than agreed additions to the scope, this was the price that we have paid. I would not hesitate to recommend your company. Looking forward to working with you again (if I ever win the lottery !).
Deborah Ismay
Monkseaton
We engaged JD to undertake a first floor extension at our property this summer. From the outset, Joe and his team displayed a real commitment to customer service and minimising the impact of the work as it was happening. Each of the teams working on site were professional, courteous and friendly and took an obvious pride in their work. As with any large building project, there were issues along the way but JD's team showed great flexibility, a positive consultative attitude and worked with in our best interests to complete the work on schedule and to a high standard. We are thrilled with the results - many people who know about these things have visited us, and without prompting have complimented us on the workmanship and quality of the finished extension. I'd have no hesitation in recommending JD!
Andy Thomas
Many thanks to JD Joinery who have just completed the extension to our house. We are delighted with the quality of the workmanship. Everyone involved in the project has demonstrated a professional approach to their work. They have been very polite, non intrusive and always helpful and willing to make adjustments to meet our requirements. Special thanks to Rhys at DMG Electrical Services and Lee the joiner who gave us sound and helpful advice and not forgetting Joe Dixon and his project management team who were always willing to discuss and explain the process of the building work. The completed extension is a testimony to their high standards of workmanship and we would have no hesitation in recommending this company to friends and family.
Lynn and David Martin
Benton (single storey Extension)
We would like to express our thanks and appreciation for the work done by your company at our home. The work began in July of last year and was completed in October, apart from two days of torrential rain, from start to finish your men were always on site. The work as you know involved building an extension for a study and utility room, knocking down internal walls to create a dining room, kitchen, bathroom and toilet, generally upgrading our property, which included plumbing and electrical work. The work was supervised throughout by Derek and your men, in particular Paul, were so helpful. The quality of the work carried out was to a very high standard. We will have no hesitation in using you again or recommending you which we have already done.
David and Lynn Auld
Extension and Renovation in Morpeth
Joe and his team did a full width ground floor extension including new kitchen, new bathrooms and a complete refurbishment inside and out. While the work was going on we were living in Germany but we were kept informed on progress with regular phone calls, emails and pictures which gave us the confidence that everything was going to plan and, sure enough, the house was ready on time for us to move back into after we left Germany. The work from every trade was of the highest quality and Duncans project management of a complex local project for a remote client was a big part of making it a success. We only visited the site twice because we were so confident that everything was in hand. We're now enjoying what feels to us like a totally brand new, modern house and I couldn't recommend Joe more highly.
Mr & Dr Williams
Whitebridge Park / Gosforth
It's now 6 months since you completed the extension to our home, I am still as happy with the project as the day you completed. The project was difficult to say the least due to its complexity and as all the ideas came out of our heads, the poor architect needed to turn my sketches into reality. You and your team were excellent in your approach, workmanship, quality and ethics from the first day to the last. As I am in the mechanical and electrical services industry I probably stuck my nose in more than others would have and throughout your guys were fantastic. Thank you for turning my dream into a reality!! I would not hesitate to recommend your services to others.
Mr Smith
Extension and Renovation in Gosforth Great Park /
Faced with a dilemma of wanting extra downstairs space and either moving from the house we had lived in throughout our married life or extending, we got out a tape measure, pencil, ruler and some paper and “jotted down” some plans and then phoned Joe Dixon! He pointed us in the right direction of having plans professionally drawn, the planning application and building regulations etc. The resulting extension across the entire back of the house with new living room/kitchen, utility, wc and two fabulous roof lantern windows is as we envisaged but has far exceeded our expectations. We have no regrets whatsoever; we definitely headed in the right direction. JD were amazing. Derek and team were on site every day, constantly consulting with us and making joint decisions about the entire project. It did help that we were on site all the time too and were able to work from the plans together. We had been apprehensive before work started as we had particular ideas, high standards and knew exactly how we wanted everything done – we need not have worried, Derek was brilliant and greatly valued our input! By the time they knocked through into the house, we had no hesitation in welcoming them into our home. Such lovely friendly people, yet at the same time very professional and very good at their specialities. They all appeared to take a pride in their work and were equally as enthusiastic about the extension as we were! Our neighbours were impressed too. They had never come across such “tidy” builders! We can’t say we entirely agreed with that sentiment when they knocked through into the house! JD completed the whole project, apart from the decorating and outside garden landscape and they did so within the time schedule that Joe Dixon had given us. We would have no hesitation in asking JD to return and work for us again and no hesitation in recommending JD to anyone else wanting to do a similar project. Phoning Joe Dixon was one of the best decisions we have ever made and we will not be moving house in the foreseeable future!
Helen and Malcolm Turnbull
Brunton Park
JD Joinery has just completed the most fantastic extension to the rear of our house. Our home has been transformed with its new beautiful space and we couldn't be happier. This is the second project completed by JD and once again we have experienced high quality workmanship and our needs as customers appeared to be paramount to Joe's company.

The main reason why JD Joinery is head and shoulders above other companies is the way the project is managed - and the leadership of the workers - all of whom are extremely skilled, polite and hard working. We were delighted with the excellent joiners, plasterers and outside workers. Joe also brought in companies to provide additional skills and they were also reliable and appeared to have the same ideals re customer service and quality workmanship as JD Joinery.

Joe Dixon responds to texts, emails and calls about any concerns or questions extremely promptly (even when on holiday) and communicated regularly and without prompting with other key teams that we were using - such as our kitchen fitters, to ensure a smooth project. He regularly called in throughout the four-month project and checked if we were happy with everything. He didn't call his men off to go to other jobs and if we needed anything additional nothing was too much trouble.

We also heard from the planning department that they love to work with Joe as he is easy to contact and doesn't cut corners. We wouldn't hesitate to recommend Joe and his team to anyone considering a project, large or small, and we will be happy to provide a personal testimonial and tour of the work if requested!! Very happy!
Roanna & Dick Grey
Montague Avenue, Gosforth